Contracting entity
Magento Services provides Magento AI Support Lite, including a hosted support widget and API endpoints for merchant support workflows.
Legal
Terms and Conditions
Last updated: March 1, 2026.
These Terms and Conditions are between you and Vendora Magento Services (legal business name: Vendora Magento Services).
Account responsibility
You are responsible for access control, API keys, and activity under your account.
Acceptable use
You agree not to use the service for abuse, unlawful content, or attempts to bypass security controls.
Billing
If paid plans are enabled for your account, charges renew automatically unless canceled before renewal.
Data processing
We process operational and support data to provide the service as described in our Privacy Policy.
Termination
You can stop using the service at any time. We may suspend access for fraud, abuse, or major policy violations.