What you get in Lite

Widget + sessions

• One script tag install.
• Visitor ID generation and session lifecycle.
• Offline maintenance banner when disabled.

BYOK AI

• OpenAI key per shop, encrypted server-side.
• Model selector in merchant portal.
• No OpenAI calls when global/shop disable is active.

FAQ + crawl

• Sitemap crawl once per day or run-now manually.
• Readable text extraction and content hash updates.
• MySQL FULLTEXT retrieval with confidence threshold.

Abuse controls

• Domain allowlist + request signatures + nonce replay protection.
• Rate limits per IP, session, and shop budgets.
• Captcha gate, payload limits, timeouts, and circuit breaker.