FAQ auto-answers
Daily sitemap crawl stores documents in MySQL FULLTEXT for fast contextual answers.
Magento AI Support Lite
Free (BYOK) AI chat support for Magento with one script tag
No Magento module. No frontend build step. Install a secure widget, answer FAQ from daily sitemap crawl, search live catalog via backend proxy, and escalate to Email + Telegram when needed.
- No module install. Add one script tag.
- Free Lite plan. Bring your own OpenAI key.
- Real-time GraphQL catalog search with REST fallback.
- Global and per-shop disable with maintenance UX.
Install snippet
Paste this snippet into your storefront layout. Replace pk_mas_your_public_key with your shop key.
<script>
(function () {
function loadMagentoAiSupportWidget() {
var s = document.createElement('script');
s.src = 'https://ai-support.magentoservicesapp.com/widget.js';
s.async = true;
s.dataset.shopKey = 'pk_mas_your_public_key';
s.onerror = function () {};
document.head.appendChild(s);
}
if ('requestIdleCallback' in window) {
window.requestIdleCallback(loadMagentoAiSupportWidget, { timeout: 3000 });
} else {
window.addEventListener('load', loadMagentoAiSupportWidget, { once: true });
}
})();
</script>
Live catalog context
Product and category retrieval from Magento GraphQL first, REST fallback if integration token exists.
Escalation paths
One-click escalation sends notifications to Email and Telegram without exposing customer secrets.